Refund Policy (Newcastle Village Minor Hockey Association)

PrintRefund Policy

                                                                                   

                                                     

2020/2021 Refund Policy


Newcastle Stars REFUND POLICY for the 2020/21 season only.

With the current uncertainty due to Covid-19, we have implemented a new refund policy for this season.


If the program is shut down for public health reasons we are offering a prorated refund to all effected players based on number of ice times used and the date of closure by the public health unit.
PaySafe fee and the OMHA insurance fees will not be refunded.


Withdrawals from the season prior on or before October 3, 2020 will receive a 100% refund of the overall registration fees paid minus the Paysafe fee. All future pre-authorized payments must be cancelled.


Withdrawals from the season on or before October 31,2020 will  receive a
50% refund of the overall registration fees paid minus the current PaySafe fee and the OMHA insurance. These fees will not be refunded.  All future pre-authorized payments must be cancelled.


Withdrawals from the season on or before November 30,2020 will receive a
25% refund of the overall registration fees paid minus the PaySafe fee and the OMHA insurance. These fees will not be refundedAll future pre-authorized payments must be cancelled.


Withdrawals from the season on or before December 16,2020 will  receive a 15% refund of the overall registration fees paid minus the PaySafe fee and the OMHA insurance. These fees will not be refunded. All future pre-authorized payments must be cancelled.



All refunds will follow this structure, regardless of registration date.

The OMHA Insurance fee–  is $43.20 per player.

The PaySafe Fees are $2.60 per $100 registration fee paid (2.1% of total plus $0.20 per transaction plus HST).



**Should we be unable to fill a program, NVMHAI reserves the right to cancel the program and provide the participants a prorated refund based on number of ice times used. 



How To Get a Refund:

 

Please complete the Refund request form (link below). All refunds will be reviewed by the treasurer and registrar.

The online form must be completed in order to get a refund. 


If you have pre-authorized payments please tick the box these need to be cancelled by the registrar 2 days prior to the 15
th.


Refunds may take a little more time than normal to be issued. 


All refund will be issued by cheque or credit card refund based on your payment. 
Cheques will be mailed out based on the information provided on the online form. 


If you have any questions, please email us at [email protected]


This refund only pertains to fees paid to the League and does not include fees paid to play Rep or AE hockey.

                                

Click to access our Refund Request Form.

Printed from newcastlestars.com on Sunday, September 27, 2020 at 5:06 AM